Privacy Policy
Last updated: 10/23/2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Enzo's Cleaning Solutions.
For the purpose of the GDPR, the Company is the Data Controller.
Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Ohio, United States.
Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Device means any device that can access the Service such as a computer, cellphone, or digital tablet.
Do Not Track (DNT) is a concept that has been promoted by U.S. regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism allowing internet users to control the tracking of their online activities across websites.
Personal Data is any information that relates to an identified or identifiable individual.
For the purposes of GDPR, Personal Data means any information relating to You such as a name, identification number, location data, online identifier, or one or more factors specific to Your physical, physiological, genetic, mental, economic, cultural, or social identity.
Service refers to the Website.
Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, such as the duration of a page visit.
Website refers to Enzo's Cleaning Solutions, accessible from: https://enzoscleaning.com/
Website end users may opt in through Website forms by visiting https://enzoscleaning.com/ and completing a form that may collect their phone number, email address, name, service address, requested services, and other information. Users may optionally select a consent checkbox to agree to receive SMS messages where such an option is provided.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Under GDPR (General Data Protection Regulation), You may also be referred to as the Data Subject or User.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact, identify, provide services to, or prepare an estimate for You.
Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address
- State
- ZIP/Postal code
- City
- Property or service address
- Services You are interested in
- Information submitted through quote or contact forms
- Appointment or scheduling information
- Photos, notes, questions, or other information You voluntarily provide
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, referring pages, and other diagnostic data.
When You access the Service through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or access the Service through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on Our Service and store certain information.
Tracking technologies may include beacons, tags, pixels, and scripts used to collect and track information and to improve and analyze Our Service.
The technologies We use may include:
Cookies or Browser Cookies
A cookie is a small file placed on Your Device.
You can instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use certain parts of Our Service.
Unless You have adjusted Your browser settings to refuse Cookies, Our Service may use Cookies.
Web Beacons
Certain sections of Our Service and Our emails may contain small electronic files known as web beacons, also referred to as clear gifs, pixel tags, and single-pixel gifs.
These technologies may permit the Company, for example, to count users who have visited certain pages or opened an email and to collect other related website statistics.
Cookies can be "Persistent" or "Session" Cookies.
Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted when You close Your web browser.
We may use both Session and Persistent Cookies for the purposes described below.
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and enable You to use certain Website features. Without these Cookies, some services You request may not be provided.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify whether users have accepted the use of Cookies on the Website where such functionality is available.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow Us to remember choices You make when using the Website, such as preferences or other settings, so We can provide a more personalized experience.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third Parties
Purpose: These Cookies may be used to track information about traffic to the Website and how visitors use the Website.
The information gathered through these Cookies may directly or indirectly identify an individual visitor because the information is typically linked to a pseudonymous identifier associated with the Device used to access the Website.
We may also use these Cookies to test Website pages, features, or functionality and understand how users interact with the Website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain Our Service, including monitoring the usage of Our Service.
To manage Your Account, if account functionality is made available, including managing Your registration as a user of the Service.
To provide quotes and estimates, including responding to requests for information about fleet preservation, pressure washer sales and repairs, wash systems, cleaning equipment, or other services offered by Enzo's Cleaning Solutions.
For the performance of a contract, including the development, compliance, and undertaking of any service agreement, purchase, or other contract entered into with Us.
To provide services, including scheduling, performing, managing, and following up on requested services.
To contact You, including by email, telephone call, SMS, or other equivalent forms of electronic communication regarding estimates, appointments, service updates, customer support, or other relevant communications.
To provide You with news, special offers, and general information about services We offer that may be similar to those You have purchased or inquired about, unless You have opted not to receive such information.
To manage Your requests, including responding to inquiries, quote requests, service requests, questions, or complaints.
To deliver targeted advertising to You, including using information to develop and display content and advertising tailored to Your interests and/or location and to measure its effectiveness.
For business transfers, including evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, sale, or transfer of some or all of Our assets.
For other purposes, including data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, improving Our Website and services, and improving Your experience.
Limited Sharing with Service Providers
We may share your information with trusted third parties who assist us in operating our website, conducting our business, processing payments, or servicing you, so long as those parties agree to keep this information confidential. These service providers include:
- Payment processors (Stripe, PayPal, and Intuit) – solely for the purpose of processing your payments
- Email service providers – solely for sending communications you have opted into
- Website hosting services – solely for the purpose of hosting our website and its content
- SMS message aggregators and providers – solely for delivering text messages you have opted into receiving
- HighLevel CRM – for client relationship management (see special provisions below)
Important Note About SMS Data: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS and Text Message Communications
If You provide Your mobile phone number and consent to receive text messages from Enzo's Cleaning Solutions, We may send SMS communications related to Your inquiry, estimate, appointment, service, or other communications You have requested or agreed to receive.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Message frequency may vary.
Message and data rates may apply depending on Your wireless carrier and service plan.
You may opt out of receiving text messages by replying STOP.
You may request assistance by replying HELP.
Opting out of promotional SMS communications does not prevent Us from contacting You through other methods where permitted by law or from sending communications that are necessary to complete a requested transaction or service.
SMS opt-in information and consent records will be handled in accordance with the Limited Sharing With Service Providers section above.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as reasonably necessary for the purposes set out in this Privacy Policy.
We will retain and use Your Personal Data to the extent necessary to:
- Comply with Our legal obligations
- Maintain customer and business records
- Complete requested services
- Resolve disputes
- Enforce Our agreements and policies
- Protect Our legal rights
The Company may also retain Usage Data for internal analysis purposes.
Usage Data is generally retained for a shorter period unless the data is used to strengthen security, improve the functionality of Our Service, or We are legally required to retain the data for a longer period.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company's operating locations and in other places where the parties involved in processing are located.
This means information may be transferred to and maintained on computers located outside Your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in Your jurisdiction.
Your use of the Service and submission of information following Your review of this Privacy Policy represents Your acknowledgment of such processing and transfers.
The Company will take reasonable measures designed to ensure Your information is handled securely and in accordance with this Privacy Policy.
Delete Your Personal Data
You may have the right to delete or request that We assist in deleting Personal Data We have collected about You, subject to applicable law.
You may contact Us to request access to, correction of, or deletion of personal information You have provided to Us.
Please note that We may need to retain certain information when We have a legal obligation, legitimate business purpose, or other lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, restructuring, financing, or asset sale, Your Personal Data may be transferred as part of that transaction.
We may provide notice before Your Personal Data becomes subject to a materially different privacy policy when required by applicable law.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Other Legal Requirements
The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us.
However, no method of transmission over the Internet or method of electronic storage is 100% secure.
While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
Service Providers We use may have access to Your Personal Data.
These third-party vendors may collect, store, use, process, or transfer information about Your activity on Our Service in accordance with their own privacy policies and the services they provide to Us.
Analytics
We may use third-party Service Providers to monitor and analyze the use of Our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Our Service. This data may be shared with other Google services. Google may use the collected data to contextualize and personalize advertisements within its own advertising network.
You can opt out of having Your activity on the Service made available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on. The add-on prevents Google Analytics JavaScript from sharing information with Google Analytics about visit activity.
Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout
For more information on Google's privacy practices, please visit:
Google Privacy & Terms:
https://policies.google.com/privacy
Email Marketing
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials, service reminders, and other information that may be of interest to You where permitted by law.
You may opt out of receiving any or all marketing communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Opting out of marketing emails does not prevent Us from sending transactional, service-related, appointment-related, or other non-marketing communications.
Behavioral Remarketing
The Company may use remarketing services to advertise to You after You access or visit Our Service.
We and Our third-party vendors may use Cookies and non-cookie technologies to help Us recognize Your Device and understand how You use Our Service so that We can improve Our Service, measure advertising performance, and serve advertisements that may be more relevant to You.
These third-party vendors may collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their own privacy policies and to enable Us to:
- Measure and analyze traffic and browsing activity on Our Service
- Show advertisements for Our services to You on third-party websites or applications
- Measure and analyze the performance of Our advertising campaigns
Some third-party vendors may use non-cookie technologies that may not be affected by browser settings that block Cookies.
You may use the following third-party tools to decline the collection and use of information for interest-based advertising:
Network Advertising Initiative (NAI) Opt-Out:
http://www.networkadvertising.org/choices/
European Interactive Digital Advertising Alliance (EDAA) Opt-Out:
http://www.youronlinechoices.com/
Digital Advertising Alliance (DAA) Opt-Out:
http://optout.aboutads.info/?c=2&lang=EN
You may also be able to opt out of certain personalized advertising by enabling privacy features on Your mobile device, such as advertising tracking controls or personalized advertising settings available through Your device operating system.
Google Ads (AdWords)
We may use Google Ads, including remarketing and advertising measurement services provided by Google.
You can opt out of certain Google personalized advertising and customize Your Google advertising preferences by visiting:
Google Ads Settings:
http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on for Your web browser:
Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout
For more information on Google's privacy practices, please visit:
Google Privacy & Terms:
https://policies.google.com/privacy
HighLevel CRM
We may use HighLevel CRM to assist with customer relationship management, communication, lead management, quote or service inquiries, appointment information, and related business operations.
Information You provide through Website forms or communications may be stored or processed through HighLevel when HighLevel is used to provide these services on Our behalf.
HighLevel may process information according to its applicable privacy policy and contractual obligations.
As stated in the Limited Sharing With Service Providers section, mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
GDPR Privacy
Legal Basis for Processing Personal Data Under GDPR
Where the General Data Protection Regulation applies, We may process Personal Data under the following legal bases:
Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You or for pre-contractual obligations requested by You.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests: Processing Personal Data is necessary to protect Your vital interests or those of another natural person.
Public interests: Processing Personal Data relates to a task carried out in the public interest or exercise of official authority where applicable.
Legitimate interests: Processing Personal Data is necessary for purposes of the legitimate interests pursued by the Company, except where those interests are overridden by Your rights where applicable.
Where required, the Company will clarify the legal basis that applies to particular processing.
Your Rights Under the GDPR
Where GDPR applies to You, You may have the right to:
Request access to Your Personal Data. You may have the right to access, update, or request deletion of information We maintain about You.
Request correction of Personal Data. You may request correction of incomplete or inaccurate information We hold about You.
Object to processing of Your Personal Data. Where processing is based on legitimate interests, You may have the right to object based on Your particular circumstances. You may also object to certain direct marketing.
Request erasure of Your Personal Data. You may ask Us to delete Personal Data where applicable law provides such a right.
Request transfer of Your Personal Data. Where applicable, You may have the right to receive certain Personal Data in a structured, commonly used, machine-readable format.
Withdraw Your consent. Where We rely on consent as the legal basis for processing, You may withdraw that consent.
Exercising Your GDPR Data Protection Rights
You may exercise applicable rights of access, rectification, erasure, restriction, portability, and objection by contacting Us.
We may ask You to verify Your identity before responding to certain requests.
Where applicable, You may also have the right to submit a complaint to a relevant Data Protection Authority regarding Our collection and use of Your Personal Data.
Do Not Track Policy
Our Service may not respond to all Do Not Track signals.
Some third-party websites and technologies may track browsing activity independently.
You can adjust Your browser preferences and privacy settings to control certain tracking technologies.
Children's Privacy
Our Service is not directed toward anyone under the age of 13.
We do not knowingly collect personally identifiable information from anyone under the age of 13.
If You are a parent or guardian and are aware that Your child has provided Us with Personal Data, please contact Us.
If We become aware that We have collected Personal Data from anyone under the age of 13 without appropriate authorization, We will take reasonable steps to remove that information.
If We need to rely on consent as a legal basis for processing information and applicable law requires parental consent, We may require consent from a parent or guardian before collecting or using that information.
Links to Other Websites
Our Service may contain links to websites that are not operated by Us.
If You click a third-party link, You will be directed to that third party's website.
We encourage You to review the Privacy Policy of every website You visit.
We have no control over and assume no responsibility for the content, privacy policies, security, or practices of third-party websites or services.
Changes to This Privacy Policy
We may update Our Privacy Policy from time to time.
We will post the updated Privacy Policy on this page and update the "Last updated" date at the top of the Privacy Policy.
Where required or appropriate, We may also provide notice through email, the Website, or another reasonable method.
You are encouraged to review this Privacy Policy periodically for changes.
Changes to this Privacy Policy become effective when they are posted on this page unless otherwise stated.
Contact Us
If You have any questions about this Privacy Policy, You can contact Us:
Enzo's Cleaning Solutions
- Website: https://enzoscleaning.com/
- Phone: 419-502-0007
- Contact page: https://enzoscleaning.com/contact-us/
